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At Aylesbury Motor Group, we are truly dedicated to providing our customers not only with high quality cars and aftersales but also with attention to detail in all aspects of customer care. Customer’s feedback helps us maintain the highest standards possible throughout the Group.
Below are several examples of how customers have rated their experience with us.
Very pleased with the service (and my vehicle). Every step of the way, Richard answered questions clearly and quickly (including on his days off). I appreciated the no-pressure 'chill' of him and the rest of the staff. They're professional, not pushy. Highly recommend.
A huge thank you to Richard and his colleagues. We bought a car from Aylesbury Honda one year ago and Richard was incredibly supportive from the first enquiry and this continued through the purchase and to the present day with any queries about servicing and further vehicles. Richard's thoughtfulness, honesty and deep expertise was what ultimately led us to moving to Honda after using cars from a rival brand exclusively, for work and personal use, for the last forty years - we will be buying Honda from now on and coming back to Richard. In particular, we always felt that Richard was advising us on what was the best vehicle for our circumstances. He is a true professional and so friendly and genuine. We are delighted with the Honda vehicle. It is a pleasure to drive, proved to be just what we needed and is still going strong!
I recently bought my Audi from Chris Payne at Gatehouse Car Sales and I cannot fault the service that I received. Chris was very professional yet friendly and advised and guided me through my purchase without being pushy or trying to pin down the sale. The car was serviced before the sale and had plenty of time on the MOT and came with a 12 month warranty and 30 day breakdown cover. I never once felt pressured to make a purchase. I would absolutely recommend Gatehouse Car Sales to anyone looking for a quality used car and have already recommended to a friend also looking for a car.
Just bought a car from gatehouse car sales, such a smooth process with a great sales manager. No hidden costs and everything explained. Highly recommended
I had an excellent experience at Nissan in Aylesbury. Jacob was so kind, patient and thorough. Constantly kept in contact and was always happy to answer any questions I might have. He was easy to get hold of and responded very promptly. Extremely helpful, would highly recommend
Had an excellent experience buying my new Honda Civic from Aylesbury Honda, and Richard was outstanding throughout. He was friendly, professional, and genuinely helpful from the very first conversation to the moment I collected the car. Richard kept me updated at every step, answered all my questions clearly, and even sorted the tyre for me without any hassle — really going above and beyond to make sure everything was spot on. Collection day was smooth and well organised, and the car was presented perfectly. Couldn’t be happier with the service. Huge thanks to Richard and the team at Aylesbury Honda — highly recommended!
Just bought a Honda Civic Advance from Aylesbury Honda and we're very happy with the car and the service received. Richard and Stuart were very friendly and informative. Richard was familiar with the car, knew the previous owner and so was able to assure us of it's provenance. We were able to test drive the car on our own which we appreciated. Richard spent a good amount of time showing us the main features of the car on handover day - nothing was rushed or hurried. We would definitely recommend Aylesbury Honda.
Bought my car from Gatehouse Car Sales recently and had a great experience with Chris from start to finish. The whole process was quick, easy and stress-free. He was very friendly, let me take the car for a proper test drive, and made sure the car was thoroughly prepared before collection. The car was also in perfect condition, exactly as described. He provided all the documents and information I asked for without any issues. Really happy with the service and would definitely recommend!
We purchased a used Honda Jazz on 23rd April. Richard looked after us he gave us all the information and test drive. He was very friendly with no pressure at all to purchase the car. Had a bit of trouble with door locks took it back it was put right no problem. After sales service was tremendous. Would certainly use Aylesbury Honda again highly recommended. Thank you Richard.
Richard was friendly, knowledgeable and happy to spend time making sure all our questions were answered.
So far I am very happy with my car from Gatehouse Car Sales! It was a smooth process from start to finish, with a seamless part exchange of my old car. (Coffee was nice too! 😁) Thank you for your help Chris!